Military

Providing security and reliability for British ARMYMAIL

In the military sphere, confidentiality and security are of paramount importance, and data transfer cannot be jeopardized. In 1996, when the British Army was looking for a messaging server that was reliable, secure and scalable, it chose products developed by Incite Software Solutions — as we offered the only system capable of meeting their specific requirements.

Steria, on behalf of the UK Ministry of Defence, chose the Incite Messaging Server for its Electronic Messaging Service (EMS) — a comprehensive communications infrastructure for the British Armed Forces that connects almost 200,000 service people worldwide. The EMS is used for both operational (mission-related) and non-operational (day-to-day) messaging.

Hundreds of Incite Messaging Servers were deployed as the core of the EMS, which provides managed, enterprise-wide electronic messaging and directory services for the MoD's heterogeneous information systems. Some of the key benefits of the EMS Service include a significant reduction in the cost of postal and courier mail; increased productivity due to improved information flow within the organization; transparent communication between users of disparate information systems; and less time spent on administrative and management tasks so that personnel can spend more time on important, front-line duties.

"The EMS implementation represents the first time that the MoD has been able to communicate electronically across the commands and business divisions on a global basis," says Major Jon Williams, Director, EMS for the UK MoD. "Steria, working with partners like ISS, has been able to design and deploy a system that delivers genuine business benefits to our organization. The service will have a real impact on our personnel, allowing them to do their jobs even better than before."

Today, the EMS continues to be the single most used application in the British Army.